Engineering services to the point
Services
Value-Co-Creation
Everything is service. “Services are exchanged for services.”
Service-dominant logic (SDL) has shifted the perspective of economic exchange, which focuses
on the service itself, by including customers and the changes in interactions between customers
and companies in the discourse.
Only in the collaborative integration (value co-creation) of so-called operand
and operant resources of several actors does collaborative value creation arise, in which users or providers mutually exchange services.
This takes place in a service ecosystem. The use of a good only creates the actual value or benefit (value-in-use) in the process of use
by the user. In SDL, service is defined as the application of
specialized competencies (operant resources – knowledge and skills) through actions, processes, and services for the benefit
of another entity or the entity itself.
Resources
are the productive assets of a company (VRIO - valuable, rare, inimitable, organization) that enable it to
design and implement strategies to improve its efficiency and effectiveness. They must be deployed and integrated in order
to become valuable to an external customer in the context of value creation. The value of a resource only becomes apparent through its use.
The provision of services implies the ongoing combination of resources through resource integration. The static
character is replaced by a dynamic property: “Resources are not, but become.”
Operand resources are resources
on which an operation or action is performed to achieve an effect. Operant resources can act on operand and
operant resources to create value. Competence stands for the possibilities, performance is decisive for
the result of the action.
Engineering services to the point
Services
Technical Interim & Project Engineering
Industry and infrastructure are undergoing restructuring. Many companies are under pressure to reduce their specialist staff while continuing to
manage complex projects. This creates operational and technical gaps — at interfaces, in implementation, and in responsibility.
I fill these gaps where the company cannot create a permanent position, but where specialist knowledge and implementation expertise are required,
where technical responsibility is needed but cannot be permanently mapped organizationally.
My approach is pragmatic: securing technical substance,
stabilizing processes, integrating knowledge.
I work on a project basis in the fields of building construction, mechanical and plant engineering, process engineering, and environmental technology. The focus is on
planning, implementation, compliance, and technical communication between specialist disciplines and management. The benefits lie in rapid integration
and the ability to understand, structure, and reliably hand over complex systems.
Especially in times of industrial capacity reduction, experience is not a cost factor, but rather risk prevention and the key to reliably continuing existing
plants, projects, and responsibilities. Many companies lose experienced specialists during ongoing operations — the knowledge leaves,
but the responsibility remains.
My services are aimed at companies that want to access experienced engineering expertise on a temporary or project basis — flexibly, seamlessly, and
responsibly. As an experienced engineer, I provide independent support and integrate myself into the process wherever projects, processes, or plants
require technical stability and reliable implementation: contributing experience, securing structures, shaping transitions — pragmatically, integrally, and to the point.
Engineering services to the point
Services